Digital course purchases
Because access to digital course materials can be delivered immediately, refund eligibility should be requested promptly after purchase and before substantial course consumption.
Requesting help
If you experience duplicate billing, cannot access the course, or believe a purchase was made in error, contact support with the order number and checkout email.
Assessment
Refund requests are reviewed according to the final policy displayed at the time of purchase and any consumer rights that apply in your jurisdiction.
Set a specific refund window and have this draft reviewed before accepting live payments.